United Kingdom – TalkTalk Group


Exploit: Cyber attack.
TalkTalk Group: Telecommunications company providing internet and mobile network services throughout the United Kingdom.

Risk to Small Business: 2.222 = Severe: In 2015, TalkTalk experienced a catastrophic data breach that impacted 4% of their entire customer base. However, a communications failure left the personal information of thousands of victims exposed online since the breach.

Individual Risk: 2.285 = Severe: Although the company is hedging against the incident by claiming that none of the exposed credentials could individually lead to direct financial loss, the exposed data includes names, addresses, email addresses, dates of birth, TalkTalk customer numbers, mobile numbers, and bank details. Making matters worse, news organizations were able to identify victims’ banking information with a simple Google search, indicating both the seriousness of the information and the accessibility of the data.

Customers Impacted: 4,545
How it Could Affect Your Customers’ Business: Especially in the E.U., where GDPR mandates make clear communication a veritable must-have for any organization, TalkTalk’s oversight is especially egregious. However, regardless of scope or locale, effective communication and proper incident navigation can go a long way toward regaining customer trust and rebuilding brand reputation.

ClearYolk to the Rescue: Monitoring the Dark Web for stolen credentials is critical for companies who want to provide comprehensive security to their organisation. Our Phishing service compliments that data with simulated phishing attacks and security awareness training campaigns to educate employees, making them the best defense against cybercrime.


More to explore


Service Starter Mid Expert Enterprise
Monitoring Yes Yes Yes Yes
Live Notifications & Reporting Yes Yes Yes Yes
Onboarding Session with our Success Team Yes Yes Yes Yes
Monitor all users (up to XX) 150+
Monitored Domain Yes Yes Yes Yes
Additional Domains No 1 3 5
Personal Email Addresses (Gmail / Icloud etc) No 10 30
Monitored Router IP & Device IP Breach No Yes Yes Yes
Dedicated Account Manager No No Yes Yes
Fully managed Service No No No Yes
Go Phishing No No No Yes
Staff Training No No No Yes
PCM (If paid monthly) £45 £75 £150 N/A
PCM (If paid annually 20% discount) £36 £60 £120 N/A
Annual 20% discount for annual transaction £432 £720 £1440 Call
Annual Saving £180 £180 £360 Call
1 Additional Domain £25 £25 £25
Add Additional 10 Personal Emails £25 £25 £25