Exploit: Cyber attack.
TalkTalk Group: Telecommunications company providing internet and mobile network services throughout the United Kingdom.
Risk to Small Business: 2.222 = Severe: In 2015, TalkTalk experienced a catastrophic data breach that impacted 4% of their entire customer base. However, a communications failure left the personal information of thousands of victims exposed online since the breach.
Individual Risk: 2.285 = Severe: Although the company is hedging against the incident by claiming that none of the exposed credentials could individually lead to direct financial loss, the exposed data includes names, addresses, email addresses, dates of birth, TalkTalk customer numbers, mobile numbers, and bank details. Making matters worse, news organizations were able to identify victims’ banking information with a simple Google search, indicating both the seriousness of the information and the accessibility of the data.
Customers Impacted: 4,545
How it Could Affect Your Customers’ Business: Especially in the E.U., where GDPR mandates make clear communication a veritable must-have for any organization, TalkTalk’s oversight is especially egregious. However, regardless of scope or locale, effective communication and proper incident navigation can go a long way toward regaining customer trust and rebuilding brand reputation.
ClearYolk to the Rescue: Monitoring the Dark Web for stolen credentials is critical for companies who want to provide comprehensive security to their organisation. Our Phishing service compliments that data with simulated phishing attacks and security awareness training campaigns to educate employees, making them the best defense against cybercrime.
