Exploit: Malware attack.
Kwik Fit: Car service specialist.
Risk to Small Business: 1.777 = Severe: Over the weekend, the car garage chain confirmed that its IT network had been compromised with malware, causing continued disruptions in customer service. After going offline and initially believing that the problem was fixed, issues persisted for days after. The company has been dealing with numerous customer complaints that will inflict reputational damage but has reassured customers that no financial information or customer data was exposed.
Individual Risk: 2.714 = Moderate: This situation highlights how important it is to use unique passwords for different websites. Since the malware brought systems down, users were not able to reset or protect their passwords on their own. A cybercriminal could potentially use the infected back-end repository to track down login credentials and test them on other platforms until they strike gold.
Customers Impacted: Unknown
How it Could Affect Your Customers’ Business: In many cases, it is difficult to determine whether malware resulted in a data breach. With hackers growing in sophistication, it’s completely possible for them to infiltrate systems without leaving a trace of a breach. Companies must deploy advanced password encryption, and work with detection solutions to immediately understand if malware is being used to breach customer data and sell to the highest bidder on the Dark Web.
ClearYolk to the Rescue: We proactively monitor if customer data is being leaked on the Dark Web, helping reduce the losses incurred from such a breach.