United Kingdom – Matrix.org


Exploit: Credentials leak.
Matrix.org: Internet protocol for decentralized communication including instant messaging, VoIP, IoT, and more.

Risk to Small Business: 2.111 = Severe: A hacker accessed hosting servers for the Matrix.org platform, providing them access to several of the company’s database and exposing unencrypted personal data. The attackers capitalized on outdated software to access the servers. The breach caused widespread network outages that shut down many messaging platforms for hours while the company rebuilt its production servers.

Individual Risk: 2.428 = Severe Matrix.org’s communication protocols are predicated on privacy, and this incident may have compromised unencrypted content like private messages, password hashes, and access tokens. All users were logged out and asked to change their passwords, and certain data including encrypted conversation history may no longer be available.

Customers Impacted: Unknown
How it Could Affect Your Customers’ Business: Matrix.org may have escaped the most catastrophic consequences of a data breach, but they will struggle to rebuild their infrastructure and user trust for a long time. Unfortunately, this entire incident may have been avoided through a simple software update. By deploying security software that provides offer a high-level snapshot of a company’s security vulnerabilities, it’s possible to protect against preventable data breaches.

ClearYolk to the Rescue: With our Phishing service we can provide a more complete picture of a company’s security posture and potential risk, transforming the weakest links of an organization into their strongest points of protection.


More to explore


Service Starter Mid Expert Enterprise
Monitoring Yes Yes Yes Yes
Live Notifications & Reporting Yes Yes Yes Yes
Onboarding Session with our Success Team Yes Yes Yes Yes
Monitor all users (up to XX) 150+
Monitored Domain Yes Yes Yes Yes
Additional Domains No 1 3 5
Personal Email Addresses (Gmail / Icloud etc) No 10 30
Monitored Router IP & Device IP Breach No Yes Yes Yes
Dedicated Account Manager No No Yes Yes
Fully managed Service No No No Yes
Go Phishing No No No Yes
Staff Training No No No Yes
PCM (If paid monthly) £45 £75 £150 N/A
PCM (If paid annually 20% discount) £36 £60 £120 N/A
Annual 20% discount for annual transaction £432 £720 £1440 Call
Annual Saving £180 £180 £360 Call
1 Additional Domain £25 £25 £25
Add Additional 10 Personal Emails £25 £25 £25